Olive Privacy Policy

Effective Date: June 23, 2025
Last Updated: June 23, 2025

At Olive (“we”, “us”, or “our”), your privacy and trust are sacred. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with the Olive app and its services.

Important: Olive is not a medical, clinical, or emergency service. If you or someone you know is in immediate danger, call your local emergency number. See our Crisis Resources for country-specific hotlines.

1. Information We Collect

We collect the following types of information:

a. Account Information

• Name (first name or preferred identifier)
• Email address (required for account creation)
• Role selection (e.g., Father or Child)

b. Reflections & Journal Data

• Text or audio entries you choose to create in the Vault or Whisper tools
• Emotional tags, tones, or metadata linked to your reflections

c. Technical Information

• IP address, device type, OS version
• App usage statistics (for debugging and analytics)

d. Payment Information

• When applicable, your email will be shared with Stripe to generate a customer ID for billing
• No credit card details are stored on Olive servers

e. AI Processing

• Data from reflections may be processed using OpenAI to generate compassionate responses
• Voice and text inputs may be analyzed for tone tagging or emotional support, strictly within Olive's platform logic

2. How We Use Your Information

• To personalize your experience (e.g., greeting you by name)
• To deliver AI-generated support through your Companion
• To store and retrieve your entries securely
• To facilitate account services and manage subscriptions (via Supabase and Stripe)
• To protect the platform from abuse or fraud
• To offer real human support if signs of emotional crisis are detected (see: Emergency Lifelines)

3. Data Sharing & Third Parties

We do not sell your personal information. We only share necessary data with:

• Supabase (account authentication, database storage)
• Stripe (payment processing and subscription setup)
• OpenAI (emotionally intelligent AI responses)
• Make.com (automated workflow processing, if applicable)

Each of these services complies with its own privacy and security standards.

4. Data Security

We use industry-standard encryption and access controls to protect your information. Vault entries, whispers, and other private content are stored securely and accessible only to your authenticated account.

5. Data Retention

We retain your data for as long as you maintain an active account or as necessary for legal compliance. You can request to delete your account and all associated data at any time.

6. Your Rights

Depending on your location, you may have the right to:

• Access your data
• Correct inaccuracies
• Request deletion
• Withdraw consent to data processing

To exercise these rights, email: privacy@olivefordads.com

7. Children's Privacy

Olive is designed with father-child connections in mind. For users under 18, Olive requires parent/guardian setup, and the Trusted Guardian Code ensures safety controls are in place.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted in-app and on our website.

9. Contact Us

If you have any questions or concerns, reach out to:
Olive Privacy Team — privacy@olivefordads.com

Together, we protect your legacy with love, dignity, and transparency.